We built DICE for fans. We’ve gone from being a tiny six-person company in London to an 90+ person (and growing) company that is now launching around the world.
DICE is obsessed with design and technology and on a mission to be the world’s best platform to discover and buy tickets to amazing live experiences. The best artists all work closely with us to make sure their tickets go to their fans, not scalpers or touts.
We’re looking for a Technical Support Engineer to join our team in London. Your primary focus will be providing tech support to fans & internal teams in Europe, North America and Australia. Our users are round the clock so we are too. Taking advantage of the time difference; the Technical Support Engineer will be helping Londoners buy Field Day tickets on their lunch break one minute, then getting fans into a club on Hollywood Boulevard the next. We want a self starter who loves to fix things, has a natural curiosity, the maturity to work collaboratively with remote teams, and a passion for helping music fans all over the world.Key Responsibilities: